Managed Support Services
Keep your business-critical systems and cloud infrastructure running smoothly.
Managed Support Services
At IJYI, effective support starts with listening. We take time to understand how your business operates, the systems you rely on and the challenges you face. This allows us to shape a service that keeps your critical systems running seamlessly while providing the right level of cover for everything else that matters.
Our Managed Support Service ensures your infrastructure and applications remain productive, secure and high-performing. We support both business-critical platforms and important non-critical systems, with flexible SLAs and packages tailored to each system’s importance.
By combining proactive monitoring with real-world simulations, we identify and resolve issues before they impact your business.
Complete the form below or call us and we can
start talking solutions to your problems
Call on 01473 558 748
Why our customers trust us to support their business
We are Microsoft Partners, AWS experts, ISO9001-registered and Cyber Essentials-certified. Our highly qualified support team takes a proactive approach focused on incident prevention, ensuring minimal disruption.
Alongside organisational accreditations, our engineers hold advanced security certifications, giving you confidence that your systems are in the hands of specialists with deep technical expertise.
Technical Strengths
IJYI’s Continuous Technical Improvement Assessment benchmarks your systems for cost efficiency, security, compliance, reliability and performance — helping you reduce risk and maximise value.
Our deep expertise across Microsoft Azure and AWS environments (including cloud-native and serverless solutions), advanced security capabilities and proactive optimisation of infrastructure, applications and costs keeps your technology aligned with business goals.
Operational Gains
By entrusting your IT management to IJYI, you free your teams to focus on core business priorities. We enhance operations with first-class security and smarter processes that drive efficiency and resilience.
Our data-driven insights to anticipate infrastructure needs before they become disruptions. By transitioning from a reactive “break-fix” model to a strategy of continuous optimisation, we ensure your technology remains a catalyst for innovation rather than a hurdle to overcome.
Financial Benefits
Our flexible commercial models — from targeted retainers to full 24×7 coverage — ensure you get the right level of support for your business and budget. Cost optimisation is built into our service, so resources are used efficiently, and investments deliver measurable returns.
We offer transitional support to cover new technologies, scaling needs or skills gaps until your team is ready to take over. This flexibility keeps your momentum high, reduces risk and controls costs as your internal capabilities grow.
We ensure that the team on each project has the skills and experience to meet your needs. As Microsoft Gold Partners for application development and DevOps, we apply our industry leading capabilities to develop, deploy and support your solutions with repeatable, reliable and resilient processes
Service Testimonial
“IJYI provides Plant Parts with ongoing support services which has meant that we are able to keep our business-critical systems running twenty-four hours a day, seven days a week.”
Richard Finch, Managing Director, Plant Parts